Ordering Process
The Journey of Your Piece
From Craftsmanship to Your Doorstep
The First Spark: Order Confirmation
The moment you select your piece and complete your purchase, your journey with CBT Diamonds officially begins. You will promptly receive an Order Confirmation email containing your order summary and a unique reference number.
Verify Order Status* Please allow up to 24 hours for the confirmation email to arrive.
The Art of Crafting: Lead Times
Every diamond deserves a setting that honors its brilliance. To ensure your piece meets our uncompromising standards, we embrace a philosophy of "slow-crafting":
A Transparent Journey: Tracking
We invite you to witness the evolution of your piece. From "In Production" to "Final Quality Check," we will keep you informed via email at every significant milestone.
Monitor your piece's progress in real-time.
Should you require personalized assistance or have special requests, our consultants are at your service.
Contact Consultant