Shipping Policy
Logistics & Care
At CBT Diamonds, we ensure a seamless and reliable logistics experience through the following established shipping standards.
Within Canada
Complimentary Standard Shipping for all orders within Canada Globalshipping available. Delivery fees are calculated at checkout based on the delivery destination.
International
Global shipping available; fees calculated automatically at checkout based on your destination.
Duties & Taxes
International shipments may be subject to customs duties, import taxes, and other applicable charges upon delivery. Such charges are governed by the customs regulations of the destination country or region. For further information, please consult the relevant local customs authority.
Real-Time Order Tracking
Order Status Access
Log in to www.cbtdiamonds.com under “Order History.”
Live Updates
Track stages from In Production to Shipped. Your UPS tracking number will be in your account once dispatched.
Processing & Delivery Estimates
Ready-to-Ship
7–10 Business Days
Following order confirmation
Custom & Resized
2–4 Weeks
For handcrafted perfection
Transit Time
3–7 Days (CA)
International times vary